Supporting health,
care teams and professionals
to grow, lead, and thrive
I’m Dr Natalie Jones, a clinical academic, researcher, and health and care consultant with more than 30 years of experience in the NHS. I help health and care organisations, charities, and professionals strengthen leadership, collaboration, and service quality through reflective supervision, practical improvement work, evaluation and inclusive co-design.
The four areas of my work
Supervision, Mentoring & Leadership
Nurturing reflective practice and confident, compassionate leadership.
Research &
Evaluation
Building the evidence for what works and turning learning into action.
Workforce Development
Creating resilient, connected, and collaborative teams.
Co-design & Coproduction
Bringing professionals, patients, and communities together to shape meaningful, sustainable change.
Client Reviews
"Nat has a unique ability to bring communities, voluntary organisations and health professionals together as equal partners. Her approach to co-production builds trust, values lived experience and ensures that the voices of people experiencing health inequalities genuinely shape services, research and decision-making."
Voluntary and Community Sector Organisation
— Codesign and Coproduction “Mentoring with Nat has been valuable for my professional development. Her supportive and constructive approach has given me practical strategies, clear feedback and inspiration in my leadership journey as an Occupational Therapist. Nat is a great role model for our profession, and I can personally recommend her mentoring.”
“Dr Natalie Jones has demonstrated her ability to design, conduct and complete evaluations that address important questions in primary care. Her work combines a strong understanding of the primary care context with thoughtful engagement of professionals, patients and carers, translating their experiences into clear findings and practical recommendations.
Alongside her evaluation reports, Natalie has developed accessible toolkits, frameworks and resources to support teams to evaluate services and understand their impact.
She brings analytical expertise and a practical, collaborative approach, producing work that supports service development and informed decision-making.”
-South Yorkshire Integrated Care Board
Primary Care Team
“Nat gave me a great deal to reflect on through thoughtful, insightful feedback and practical advice, drawing on her extensive knowledge and experience in academic career development and her professional clinical role.
In our meeting, Nat took the time to understand my interests and goals, offered tailored guidance on potential career pathways, and highlighted key opportunities for growth, including skills development, networking, and positioning for future roles.”
Karen Johnson Occupational Therapist
— Supervision, Mentoring and LeadershipStrategic Workforce Planning With The Hub Plus Derbyshire
How can primary care teams plan a workforce that meets the changing needs of their communities?
Working with The Hub Plus Derbyshire, I co-designed and delivered a bespoke PCN Workforce Development Programme comprising three face-to-face workshops, a practical strategic workforce planning toolkit and three accompanying slide decks. These resources provide an ongoing reference for Primary Care Networks (PCNs) to use within their own teams.
The programme brought together population health insights, people analytics and capacity and demand data. Through practical exercises, facilitated discussions and peer learning, teams explored current and future population needs, the services required to meet them, and the workforce capacity and capabilities needed to deliver care.
Teams were supported to identify what needed to be sustained, developed or changed, challenge assumptions and consider recruitment, retention, succession planning and workforce development. The final workshop focused on testing proposed plans and translating findings into practical actions, with named owners, timescales and regular review.
The approach encouraged teams to embed workforce planning into everyday leadership conversations and business planning, creating a continuing process that evolves alongside their communities and services.
What participants took away
Participants reflected on how the programme challenged their assumptions, supported workforce conversations and helped them look ahead.
“The question is not whether our workforce must change; it already is. The choice is whether we shape that change, using population need and workforce evidence, or allow pressure to shape it for us.”
— Melanie Foster Green, PCN Manager & Digital and Transformation Lead, Swadlincote PCN
“Neighbourhood working and the 10-year NHS plan and left shift will only work if we have the conversations about how we recruit, train, and, more importantly, retain our workforce. This has been a timely and really useful piece of work to support us with understanding our workforce.”
— Debbie Allen, Clinical Services Manager, Belper PCN
“The workforce template was a useful tool and this project has been a significant contributor to our thinking as we probably weren’t fully alive as to what is coming over the hill even though we probably believed we were.”
— Rick Gooch, Operations Manager, Derbyshire Dales PCN
Feedback from The Hub Plus
“From The Hub Plus we just want to say a big thank you to Dr Natalie Jones who has put a lot of time and effort into supporting our PCNs, helping them turn workforce data into meaningful conversations about their people and the future workforce.”
— The Hub Plus Derbyshire
"Nat transformed workforce planning from something that felt overwhelming into a practical, engaging process. She helped us connect our population health data with workforce decisions, giving us the confidence and tools to develop a realistic plan that genuinely reflects the needs of our communities."
PCN Clinical Director
— Workforce Development 
Grounded in evidence and guided by compassion, my work blends academic rigour with real-world understanding. Whether facilitating an evaluation project, leading a workshop, or mentoring a team, I focus on empowering people and leaving a lasting legacy of skills and confidence.
"Winner of the Occupational Therapy Excellence Award for Research Effectiveness in recognition of co-developing VICTOR (Visible Impact of Research), an innovative national research impact tool that is transforming how healthcare organisations capture, demonstrate and communicate the real-world benefits of research for patients, staff, services and the wider health system."
OT Excellence Awards 2026
Ready to start a conversation?